At Capita Financial Services Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Security Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, telephone number, date of birth, and other information you provide when you apply for our products or services.
- Financial Information: Account numbers, income, expenses, assets, liabilities, and credit history.
- Online Information: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and manage the products and services you request
- To process your applications and transactions
- To verify your identity and prevent fraud
- To communicate with you about your accounts and services
- To improve our website, products, and services
- To comply with legal and regulatory requirements
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who perform services on our behalf
- Financial institutions with whom we have joint marketing agreements
- Government agencies and regulators as required by law
4. Security Measures
We implement a variety of security measures to protect your information, including:
- Encryption of sensitive information
- Secure servers and networks
- Access controls and authentication procedures
- Regular security assessments and audits
- Employee training on privacy and security practices
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate or incomplete information
- Opt-out of certain marketing communications
- Request the deletion of your information, subject to legal requirements
7. Changes to This Policy
We may update this Privacy and Security Policy from time to time. Any changes will be posted on this page with a revised effective date.
Last updated: March 26, 2025
8. Contact Us
If you have any questions or concerns about our Privacy and Security Policy, please contact our Privacy Officer at privacy@capitafinancial.com.